Most computer problems can be fixed using remote support, wherever you are, as long as you can access the Internet.  It doesn't matter whether you're at home, away on vacation or on the move – we're accessible anywhere, any time!  Remote support technology allows us to resolve your problems more quickly.

Computer Guy On Call remote support is powered by TeamViewer, the remote support tool of choice, and trusted by many of the world's top companies.  The TeamViewer QuickSupport application is downloaded from the Teamviewer website to your Downloads folder, from which it's launched (not installed) by a simple double-click.  It can run without administrator access or any system configuration.  (Existing clients can bypass this step and run TeamViewer from their Downloads folder.)  It provides a session ID and password that you communicate to me, allowing me to establish a connection with your computer.

I will temporarily take control of your computer, as if I am right there with you, and all activity is visible on the screen for you to observe.

Benefits of Remote Support

Super Secure — it employs end-to-end, 256-bit SSL encryption - the
      same security levels used and trusted by major banking institutions.

You can disconnect at any time.

Remote Session is temporary (I can't reconnect to your computer
      even if I wanted to.)

Super Quick Connection means quick problem resolution.

How will I pay for my Remote Support session?

An initial estimate of time required will be given before any work is started.

If a specific problem cannot be fixed, there will be no charge made for the time spent on it. 

Payment can be made after the remote support session has ended using the secure online Payments page.  Both PayPal and major credit cards are accepted.

To begin your Remote Support session

Call us at 416-792-2557 to request a Remote Support session.

Click the download button (below) to begin the session.

             TeamViewer QuickSupport

 


The TeamViewer QuickSupport panel

 


Some notable users of TeamViewer

   

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